Registration FAQ

How do I register?

You can register by clicking on the “Register” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions.

Are there any charges for registration?

No. Registration on oroluccido.com is absolutely free.

Can I have multiple registrations?

Each email address and contact phone number can only be associated with one oroluccido.com account.

Can I add more than one delivery address in an account?

Yes, you can add multiple delivery addresses in your oroluccido.com account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.

Can I have multiple accounts with same mobile number and email id?

Each email address and phone number can be associated with one oroluccido.com account only.

Account Related FAQ

What is My Account?

My Account is the section you reach after you log in at oroluccido.com. My Account allows you to track your active orders as well as see your order history and update your contact details.

How do I reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password.

What is My Shopping List?

My Shopping List is a comprehensive list of all the items previously ordered by you on oroluccido.com. This enables you to shop quickly and easily in future.

Payment FAQ

What are the modes of payment?

You can pay for your order on oroluccido.com using the following modes of payment:  Cash on delivery. Credit and debit cards (VISA / Mastercard / Rupay)

Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?

There is no VAT. However, GST will be applicable as per Government Regulizations.

Is it safe to use my credit/ debit card on oroluccido.com?

Yes it is absolutely safe to use your card on oroluccido.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer